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NEW Blackberry Devices (OS 10 or above Medels Z10,Q10, etc)

Follow this guide to ensure your latest BB model (OS 10 or above ) is syncing your email, contacts and calendar with your Google Apps account.  

First, access the System Settings menu and select Accounts.

Next, click the Advanced button at the very bottom of the screen.

Choose Microsoft Exchange ActiveSync.

Fill in Description with what you'd like the account to be called on your device.  In the Email Address field, enter your full email address.  In the Domain and Username fields, simply split your email address in the same way shown here. 

Put your Google Apps password in the Password field, and use the server address of port 443.  Turn both SSL and Push on, but leave VPN off.  You may also choose the Sync Timeframe, which determines how much email content to keep on your device.

Finally,  you may choose which items to sync to your device from your Google Apps account.  Unfortunately you can not sync Tasks and Memos with Google Apps at this time.

Hit Done, and the Z10 will verify your settings, add your account, and begin syncing!

Note: Old Blackberry models supports IMAP or POP protocols only 

Get your e-mails on your Old BlackBerry device using native IMAP configuration

To set up the BlackBerry's email client with Google Apps email (IMAP), just follow these steps:

  1. On your BlackBerry device, navigate to your home screen

  2. Select the icon that lets you set up email (this can be called Setup, Setup Wizard,Email Setup, BlackBerry Set-up, E-mail settings, or Personal Email Set-up)

Select  Internet mail account (Don’t select Enterprise account ) -> “Other” email account option and enter the following:

  • Username: [your full Google Apps email address]

  • Password: [your Google Apps password]

  • Mail Server: (optional)

  • IMAP Port: 993 (optional)

  1. Select Next


  1. You may encounter a 'We were unable to configure...' error. Select I will provide the settings to continue

  2. Select the option that mentions 'IMAP/POP'

  3. Select I will provide the settings..., then select Next

  4. Select Set up existing email account...

  5. Enter your Google Apps account information here, with '' as your mail server and port number 993.

  6. Uncheck contact and calendar sync (Don’t select this option) to avoid duplicate contacts.

  7. Select Save

If setup is successful, you should receive a confirmation message and a new mailbox icon should appear on your device's home screen, labeled with your Google Apps email address.

If you encounter a problem during setup, please make sure you have enabled IMAP in your main Google Apps Mail settings